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Opportunity Title: Program Manager - The Tom Coughlin Jay Fund

Mission Statement (Who We Are)
The Tom Coughlin Jay Fund’s mission is to help families tackle childhood cancer by providing comprehensive financial, emotional, and practical support. From diagnosis to recovery and beyond, we are part of the team, allowing parents to solely focus on their child’s well-being. The Jay Fund’s goal is to BE THERE for parents facing the unthinkable so they can be there for their families.

Opportunity Description
The Program Manager is responsible for the design and implementation of the emotional support programs of the Tom Coughlin Jay Fund Foundation (Jacksonville office), which include pediatric psychosocial programs and activities among patients, their siblings, and parents/guardians. Additionally, guides the development and execution of new Jay Fund programs to address psychosocial needs of beneficiaries. Prepares and manages program budgets, updating executive staff and community stakeholders on the impact of the Jay Fund’s work. Assists Senior Director of Programs with strategic vision and execution of Jay Fund programs, evaluating success of programs and events to better serve Jay Fund Beneficiaries.

Essential duties and responsibilities

  • Develop, manage, and facilitate all Jay Fund Sibling Support, Adolescent Young Adult, and Caregiver Care programs, and others as assigned with assistance from the Senior Director of Programs.
  • Serves as a liaison, building new and cultivating existing relationships and strategic alliances with hospital and clinic pediatric hematology/oncology staff as well as other nonprofit partners.
  • Assists Senior Director of Programs, and the Chief Executive Officer, in identifying and executing new programs to better serve the psychosocial needs of Jay Fund beneficiaries.
  • Manages treatment center programming, including patient visits, teen room events, food pantry, and caregiver support. Oversees requests for equipment and supplies to improve quality of life for patients while at treatment centers.
  • Attends professional conferences, reviews professional journals and stays current in information and trends. Shares information educating other Jay Fund team members and positioning Jay Fund as a leader in the field.
  • Performs other duties as assigned.


  • Demonstrated experience in a clinical pediatric oncology role
  • Strong understanding of pediatric oncology patient’s psychosocial needs.
  • Ability to develop, manage, and grow programs that support pediatric oncology families.
  • Able to travel (if necessary) and work flexible hours, including evenings and weekends.
  • Willingness and ability to accomplish strenuous activities as required.
  • Ability to juggle multiple projects and priorities while working on deadline.
  • Excellent critical thinking and problem-solving skills.
  • Strong skills and familiarity with Microsoft Office products, especially Word, Excel and Outlook.
  • Excellent interpersonal skills with the ability to relate well with persons from diverse socioeconomic and cultural groups.

Education and Experience

  • Bachelor’s Degree in Child Life, Social Work or related field.
  • 2+ years of experience working with children or patients in medical setting; pediatric oncology setting preferred.

To Apply
Please submit your resume and cover letter to Richard Naylor at
(Posted 7/29/22)

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